Astoria Residency has taken every possible measure to provide its customers with the comfort of home away from home. Astoria also manages corporate guest houses of multinational companies,
Incorporated in the year 2010 as an integrated Travel & Hospitality company capable of providing all corporate related travel solutions. We entered the service apartment segment in Pune with a short inventory and a dedicated workforce. We have been able to establish ourselves as a leader in the Pune Service Apartment business,
Our success is the result of our unwavering belief that our growth comes from our customers. All our services are designed to provide our clients with cost-effective options and service that matches their vision.
A dedicated reservation staff will be managing the guesthouse inventory and all email communications. A Dedicated Supervisor will be deployed for the Guest House. The Supervisor will meet all the guests and attend to problems if any. 24 Hrs Hotline number will be displayed at the Guest House.
Preparation of Breakfast / Lunch, Dinner and Snacks for the guests. Check the hygiene and cleanliness of the Kitchen. A Waiter / Steward will serve food and beverage to the guests. Hygiene and Sanitation of the dining hall. To serve food hot and at right time to the guests.
Linen (Bed Sheets and Towels) will be changed on a daily basis. Laundry Services to be provided. Inventory to be provided on a monthly basis.
Cleaning of guest rooms and bathrooms. Remove and dispose of refuse and rubbish at the assigned area. Clean all windows, doors and ventilators. Polish all brassware. Hoover carpets and clean the corridors. Maintain a polite, dignified and helpful attitude towards the guests.
Guest feedback will be collected and shared with the company admin on a quarterly basis.
Providing replacement for Housekeeping and Kitchen staff at the guesthouse. Verification of all the staff deployed at the Guest House.